Reliability of supply is a crucial factor for us. What makes Solar different is the speed at which they can deliver. In some cases – within the hour.
Bauhaus has selected Solar as their heat pump partner. This means fast and efficient supplies of the market’s leading heat pump brands.
Bauhaus’ stores and webshop contain heat pumps and accessories from the likes of Panasonic, Haier, etc. With overall responsibility for logistics, Solar handles both the storage and delivery of heat pumps and ships them directly to customers. "Reliability of supply is a crucial factor for us. What makes Solar different is the speed at which they can deliver. In some cases – within the hour,” explains Holger Jepsen, Head of Procurement at Bauhaus.
He explains that Bauhaus has become aware of a growing interest in heat pumps, which is why they decided to expand the range. So far, there are heat pump displays in five warehouses and everything is available online.
"Solar focuses on sustainable solutions. It’s therefore obvious for us to offer green and energy-saving products. Our collaboration with Bauhaus also includes charging stations for electric cars for which there is a huge market,” explains Carsten Antonisen, Senior Vice President, Solar.
A technically skilled logistics partner
According to Holger Jepsen, another benefit is the technical support that Solar is able to provide.
"We have an enormous number of products, and it would be impossible for our staff to know every detail about all of them. A technically skilled partner who can offer support when specific questions arise is important,” he explains. As Bauhaus was quite specific about what it needed from Solar in terms of logistics and branding, a customised solution was required.
"It’s imperative that we provide the best customer experience from start to finish. Solar has adapted their set-up to meet our wishes and requirements,” says Holger Jepsen from Bauhaus.