Say hello to our colleague!

Our AI assistant has a close eye on a million products and is designed to make it easier for you to find the right one. A perfect supplement to your personal sales rep!

As you may know, we have a range that is both wide and deep. We have approximately one million products available for sale, and each product comes with a lot of product data, such as dimensions, properties and carbon footprint.

With such a wide range, it is physically impossible for a human brain to keep track of every detail. For a well-trained AI bot, which specialises in reading information, however, it is child's play – and you can get help from such an AI bot called Solar Assistant, which you can find in the Solar Mobile app.

- We have always aspired to be at the forefront when it comes to technology. And we were the first in our industry to launch an AI assistant. It was clear to us that it was something that could make everyday life even easier for our customers, says Lars Karlsson, E-Business Development Manager at Solar.

The AI assistant works as a supplement to your personal sales rep, and it is extra valuable when you need advice on something technically advanced, or when there are many different dimensions and variations to choose from.

- For example, you can tell the assistant that you need a chrome-plated clamping ring coupling of 22 millimeters as well as a suitable T-pipe. The assistant can then pick out applicable products for you that you can easily add to the shopping cart, says Lars Karlsson, and continues:

- It's also effective when you, for example, get five different options for materials for a project. Then you can ask the assistant to explain the difference to you and make a recommendation.

The AI assistant has been developed together with an external partner of ours with extensive experience of similar solutions. We have now launched the first step, which we will build on later.

- We have worked hard on this solution and are very pleased with the result we have achieved so far. Access to a chat has been a request from our customers, and it is great that we are now able to deliver on this. Being able to be guided in our range is a first step, but we plan to add more functionalities later on. There are really no limits to what it can learn.